We want to make sure that you are happy with your purchase from you&mei. For online purchases we offer exchanges on all items that have not been worn.

All items must be returned within 7 days from date of purchase if located in Australia; 14 days from date of purchase if located internationally. Please indicate via email the reason of your return.

Please note: shipping costs are non-refundable. Customers are responsible for all return shipping charges. In the case that an item was faulty or damaged, the customer will be reimbursed for return shipping charges.

Please note that we do not accept liability for shipping loss or damage of returned goods. you&mei will not refund international duties and taxes. 

For any enquiry, please contact us at 

Please send all returns to:


13 Raymond Ave

Northmead NSW 2152